Delivery

This website is a collaboration between Chris Down and Chris’ little helpers, The Art Elves (officially known as Needs to be Seen Limited).

The Art Elves manage this online shop, and print and ship Chris’ open edition, unsigned prints and greeting cards. They also ship some of his signed, limited edition prints.

Chris also adds some special items of his own to this site such as his art book, Otherworld, and signed artist prints including limited edition prints.

You can easily see who will be shipping an item by looking at the “Shipped by” info on individual product pages.

All prints are sent flat, not rolled.

Chris Down and The Art Elves ship from different locations which means if you order items from both Chris and The Art Elves there will be two postage fees. The Otherworld book is shipped separately from all other items and therefore has a separate postage fee.

Some items may include free UK delivery. Where this is the case it will be stated on the product page.

  • Items shipped by The Art Elves will be dispatched to you within 5 working days.
  • Items shipped by Chris Down will be dispatched to you within 14 working days.

The exception to this is where an item is marked as ‘ordered on request’, which will take longer to dispatch:

  • For United Kingdom deliveries: Once dispatched, your goods should arrive the next day, although some may arrive the day after. It should take no more than 5 working days for your goods to arrive. As Royal Mail does not consider an item of mail to be lost until 15 working days have passed we will not send a replacement order until 15 working days have passed since your order was dispatched.
  • For European and Rest of the World deliveries: Once dispatched, your goods should arrive within 5 working days. It should take no more than 10 working days for your parcel to arrive, but as we do not consider an item of mail to be lost until 20 working days have passed we will not send a replacement order before then.

Our store is online purchase only. Please do not visit us in person as we will not be able to assist you.

If your country is not in the list below, then we do not ship to your country for either logistical or legal reasons.

Remember that if you order items from both Chris and The Art Elves there will be two postage fees. The Otherworld book is shipped separately from all other items and therefore has a separate postage fee.

LocationCountries includedShipping cost
United KingdomMainland, Northern Ireland, Isle of Man, Isles of ScillyStandard postage (including prints smaller than A3 mounted): £5.99 per order
Large prints (A3 mounted and above): £12.99 per order
Otherworld book: £5.00 each
EuropeAustria, Belgium, Denmark, Finland, France, Germany, Iceland, Ireland, Italy, Netherlands, Norway, Poland, Spain, Sweden, SwitzerlandStandard postage (including prints smaller than A3 mounted): £10.99 per order
Large prints (A3 mounted and above): Not available
Otherworld book: £15.00 each
Rest of the WorldAustralia, Canada, New Zealand, United StatesStandard postage (including prints smaller than A3 mounted): £23.99 per order
Large prints (A3 mounted and above): Not available
Otherworld book: £30.00 each